The Transportation Security Administration (TSA) yesterday announced it had approved the Lewiston-Nez Perce County Airport Authority’s plans to improve passenger screening operations.
“This is good news,” said Stephanie Morgan, Airport Manager. “Our procedures, customer service, equipment, and facilities will all begin evolving to improve the travel experience.”
One of the earliest, noticeable changes people will see is a modification to the screening layout. “Instead of the impromptu approach to lining up where deplaning and enplaning customers collide, we’re installing modern Plexiglas barriers and moveable stanchions to guide departing customers.”
Plans also call for widening the checkpoint entrance to eliminate the “tunnel-look.” Then, by enlarging the screening room, TSA will be able to install a newer generation of equipment, including the widely-asked-for body scanner which will greatly reduce the number of “pat-downs.”
“We’re holding off announcing the fourth improvement,” Morgan said, hinting at bigger things to come. “Stay tuned. It’s guaranteed to lend a whole new definition to LWS customer service.”
Implementing the entire plan could take as long as six months, depending on equipment availability.
“But on the heels of a record May for passenger boardings,” she said, “we need to start anticipating growth rather than catching up to it.”
The Lewiston-Nez Perce County Regional Airport provides quick, cost-effective, convenient air service for North Central Idaho, Southeastern Washington, and Northeastern Oregon. Daily flights are available to Seattle, Boise, and Salt Lake City with connections anywhere in the world.